Important Update: Changes to EU Customs Fees & US Import Tariffs
Hey everyone!
First of all, thank you so much for your continued love and support for our handcrafted items. Being able to bring these unique props and creations from our workshop directly to your doorstep all over the world means everything to us.
To keep our shop operating smoothly, transparently, and without unexpected delivery surprises, we want to share a quick and honest update regarding international shipping and import duties.
Over the past year and a half, new trade policies and customs regulations have significantly impacted international shipping costs:
- For our US Customers: As many of you know, US import rules have applied a 10% tariff on international goods over the last 1.5 years. Up until now, we’ve been absorbing as much of these costs as possible. However, to maintain the quality of our craftsmanship without compromise, a small 10% import charge will now be calculated transparently at checkout as “The tariff imposed by Trump”.
- For our EU Customers: The EU has recently rolled out updated customs and postal duty rules, shifting the responsibility of prepaying import duties, VAT, and administrative handling fees directly to the sender (DDP – Delivered Duty Paid). To ensure your packages arrive at your doorstep hassle-free without being held up at local post offices or hit with unexpected extra fees upon delivery, these exact fixed customs charges will now be added automatically at checkout based on your specific destination country as “EU Customs & Handling Fees (DDP)”.
What does this mean for you? Total transparency! When you place an order, the final price you see at checkout is 100% final. You won’t have to deal with unexpected invoices, hidden fees, or customs hold-ups when your parcel arrives in your country.
We truly appreciate your understanding, support, and patience as we navigate these changing global shipping rules. If you have any questions about an upcoming order or shipping to your country, feel free to reach out to us anytime!
Thank you for being such an awesome community.
Best regards,
The GvenShop Team